IT Systems Administrator


Salary: £18-22K
Location: South Wales
IT Systems Administrator

Global Manufacturer £18-22,000 dep on exp

To be an active member of the department ensuring the maximum availability of computer and related services throughout the Company and its sister company

Main Responsibilities: IT Systems Administrator

Housekeeping (with reference to the Daily Housekeeping Policy)

·Check status of backups and replication,· Check integrity of applications and infrastructure

·Check physical machine environments,· Check error logs and reports

·Check antivirus software

·Noting anything of issue and raise in daily housekeeping review

PC’s or Laptops (with reference to PC Set-Up Guide)

·Maintenance and compliance with software policy and licences

·Maintenance of Asset Register

·Install and set up any networks required

·Installation of additional hardware required i.e Memory, Hard drives etc

·Installation of standard software i.e Office Suite, Syspro etc

·Install all patches / updates as required

·Creation and maintenance of user profiles

Telephony

·Set-up of company mobiles and configuration of internal phone system

Support (customer service is king)

·Recording of issues in Ticket System and ensuring issues addressed or escalated

·Running weekly Ticket Review Meeting

·Issues can relate to mobile phones, desktop phones, remote users, printers, Wi-Fi, PC equipment, network, servers, hardware, software .. anything that makes up the IT landscape

·Meeting Room equipment and software

·Maintenance of ‘How To Guides’

·Liaise with group IT support as necessary

·To escalate issues as required to our external support partners

·When time permits, to support the Senior Production Analyst in producing the MRP

General

·IT Supplies Control and Order

·Training where required

·Compliance with all group policies and initiatives

Outcomes of Role:

Happy customers - provide efficient and effective deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PC’s, operating systems, hardware, software and peripherals. No surprises – all policies complied with !

Person Specification

Specific Qualifications or Experience: IT Systems Administrator

The job role requires an analytical approach to everything with an eye for detail.

Required:

Administration of...

Microsoft Networks – Physical and Virtual, Microsoft Servers, Microsoft Desktop Operating Systems.

Desirable:

Administration of...

Firewalls, SQL Server Databases, EDI,ERP Systems.

SQL Server Development,

Web Development,

Programming Skills.

Ideally to have worked in a manufacturing or assembly business and used to dealing with users and user issues.

Not suitable for people with first line support experience gained in call centres.

Specific Knowledge / Skills Competence:

Ideally MS certified support engineer.

Travel to work from Newport, Blackwood, Pontypridd,Caerphilly
Apply now


Contact: Jason Hughes

Tel: 02920 660 214
Fax: 02920 660 187
Email: jason@addtec.co.uk
Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ