Senior Quality Engineer

Salary: £35-40,000 ++dep on experience
Location: South Wales
Senior Quality Engineer
Global Manufacturer
• Customer review meetings to discuss issues proactively.
• Generate and implement Product Quality Control Plans/Inspection standards
• Establish customer agreed product quality standards and implement with appropriate functions
Manage customer complaints process and drive the closure of all issues. (Through use of 8D + 5WHY Problem Solving tools)
• Compile Customer key performance indicators and metrics
• Provide team leadership for product quality improvement programs.
• Maintain Customer Concern Database
• Completion of Internal audit program
• Develop reaction plans for containment of identified issues
Some Team Leadership skills would be ideal
Internal Customer Relations
• Maintain awareness of all customer requirements, issues and current status for operators, team leaders and production management.
• Production, education and support for continuous improvement, 8D ownership and completion.
• Development awareness of purchasing & sales departments, knowledge of customer quality requirements both in NPI and current product.
• Where necessary, support SQA in supplier product quality issues.
Active participant in the management of ISO 9001:2008 (ISO 9001:2015)
• Conduct internal audits as required to agreed schedules
• Verify the conformity of product quality to agreed standards (I.e. through product/process audits)
NPI Support
• Active participant in NPI projects with an emphasis on all QA activities to include:
Problem Solving Techniques/Lessons Learnt/Quality History
- APQP/PPAP – Support project activities
- Development of Quality Management system to transition to ISO 9001:2015 standard requirements
Continuous Improvement
• To engage in any continuous improvement initiatives
 Management of Customer PPM with the reduction in the specific Customer PPM figures
• Effective and sustainable customer and supplier relationships
• To ensure that the Quality Department is performing to the requirements of the Company’s Critical Success Factors (CSF’s) and it’s overall goals and objectives
• To ensure the internal and co-operative working relationships across all departments and disciplines
• Prepared to travel as required, sometimes at short notice.
Automotive experience is preferred
Travel to work from Tredegar, Newport, Cardiff, Newport, Pontypool, Cwmbran, Ebbw Vale, Pontypridd
£35-40,000 ++dep on experience
Please apply with your up to date CV and send to Apply now

Contact: Jason Hughes

Tel: 02920 660 214
Fax: 02920 660 187
Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ